Privacy policy

Data controller

Connect & Create, Morbio Inferiore, 6834 Morbio Inferiore (TI), Svizzera — info@sititicino.ch — +41 78 934 07 02

Data we collect

We only process data needed for the purposes below:

• Contact details voluntarily submitted through the form (name, email, phone, company, message, language).
• Technical browsing data generated by the server (truncated IP address, browser, pages visited, date and time).
• Anonymous or pseudonymised statistics, only after consent to analytics cookies.

Purposes and legal bases

We use the data to answer quote and contact requests (pre-contractual measures), to keep the website secure and operational (legitimate interest) and, with your consent, for analytics and marketing. Consent can be withdrawn at any time.

Retention

Contact requests are kept as long as needed for the business relationship and no longer than 24 months after the last interaction, unless longer legal retention applies.

Recipients and transfers

Data is processed by the controller and by technical providers acting as processors (hosting, database infrastructure, email delivery). Some providers may process data outside Switzerland or the EU, based on standard contractual clauses or an adequacy decision.

Security

We apply appropriate technical and organisational measures, including traffic encryption (HTTPS), database access control and data minimisation.

Your rights

You may at any time request:

• access to your personal data;
• rectification, erasure or restriction of processing;
• portability of the data you provided;
• objection to processing based on legitimate interest;
• withdrawal of consent given for cookies or marketing communications.

Contact and complaints

To exercise your rights write to info@sititicino.ch. We reply within 30 days. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.